At Naja, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you interact with our services—whether dining in, ordering delivery, or registering as a member.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
-
Full Name
-
Email Address
-
Phone Number
-
Delivery Address
-
Date of Birth (optional, for birthday offers)
b. Order Information
-
Order history and preferences
-
Payment method (we do not store credit/debit card details)
c. Technical Information
-
IP address
-
Device type and browser
-
Cookies (to enhance your user experience)
2. How We Use Your Information
We use your information to:
-
Register and manage your membership account
-
Provide discounts and promotions based on your preferences
-
Process and deliver orders within the 6 km delivery zone
-
Send updates, special offers, or newsletters (only if you opt-in)
-
Improve our services and enhance customer experience
-
Comply with legal or regulatory requirements
3. Sharing and Disclosure of Information
We do not sell, rent, or trade your personal data.
However, we may share your information with:
-
Trusted third-party service providers (e.g., delivery partners or email service providers) who assist in operating our business
-
Authorities if required by law or to protect our rights, users, or the public
All partners are required to handle your information securely and in compliance with privacy laws.
4. Data Protection and Security
We implement standard security measures to protect your personal information from unauthorized access, misuse, or disclosure.
While we take reasonable steps, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
5. Your Choices and Rights
You have the right to:
-
Access or update your personal information
-
Opt-out of promotional communications
-
Request account deletion or data removal at any time
To do so, contact us at: [Insert contact email or phone number]
6. Retention of Data
We retain your information for as long as your account is active or as needed to fulfill your orders and promotions. We may retain data longer if required by law or for legitimate business purposes.
7. Cookies and Tracking
Our website may use cookies and similar technologies to:
-
Store your preferences
-
Analyze website traffic and performance
-
Offer personalized experiences
You can adjust your browser settings to refuse cookies, but this may limit some features of our website.
8. Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children. If we become aware of such data, we will delete it promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.
10. Contact Us
If you have any questions or concerns about our Privacy Policy or how your data is handled, please contact:
Naja Restaurant
29 D PIA Main Boulevard
Phone: +92 317 4422551
