Welcome to Naja! These Terms and Conditions govern your use of our services including dine-in, takeaway, delivery, online reservations, loyalty programs, and any other services offered through our restaurant or website. By visiting or using our services, you agree to abide by the following terms.
1. General
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Naja is a dine-in and takeaway restaurant that may also offer delivery and event services.
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We reserve the right to refuse service to anyone for any reason at any time.
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All customers are expected to behave respectfully and follow our restaurant policies while on premises.
2. No Reservation Policy
Naja operates strictly on a “First Come, First Served” basis.
We do not accept table reservations in advance. Seating will be provided according to availability upon your arrival.
3. Delivery Policy
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Delivery is available within a 6 km radius from our restaurant location.
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Delivery times may vary based on traffic, weather, and order volume.
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Orders placed for delivery outside the 6 km radius will not be accepted.
4. Discounts for Registered Members
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Registered members of Naja are eligible to receive up to 50% discount on selected dishes.
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Discounts vary depending on the dish and ongoing promotional offers.
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To become a registered member, customers must complete the sign-up process through our official website or in-store.
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Naja reserves the right to modify or discontinue any discounts at any time without prior notice.
5. General Conditions
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All offers are subject to availability.
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Prices and menu items are subject to change without prior notice.
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Naja is not responsible for delays or issues due to incorrect delivery information provided by the customer.
6. Modification of Terms
Naja reserves the right to amend these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our official platforms.
By visiting or ordering from Naja, you acknowledge and accept these terms.
For any questions or concerns, please contact our team directly at
7. Allergies and Dietary Restrictions
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Customers must inform staff of any allergies or dietary restrictions before ordering.
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Although we take reasonable precautions, we cannot guarantee our food is free from allergens (e.g., nuts, gluten).
8. Use of Website
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By using our website or mobile platforms, you agree not to misuse, attempt unauthorized access, or distribute harmful material.
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All website content including text, images, and branding is owned by Naja and may not be reproduced without permission.
9. Modifications
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Naja reserves the right to update or change these Terms and Conditions at any time without prior notice.
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Continued use of our services after any such changes constitutes your acceptance of the new terms.
